Contact Us
We're here to help with any questions about your cashback claims
Response Time
We typically respond to all inquiries within 24 hours during business days
Monday - Friday: 9 AM - 5 PM EST
Common Topics
Cashback Claims
Questions about submitting claims, tracking status, or payment methods
Booking Support
Help with using agent codes, eligible rates, and hotel chain specifics
Technical Issues
Problems with the website, form submission, or document uploads
General Inquiries
Questions about how Stay Cashback works or partnership opportunities
When Contacting Us
To help us assist you faster, please include:
- •Your booking confirmation number (if applicable)
- •Hotel chain and property name
- •Check-in and check-out dates
- •A clear description of your question or issue